ITM Business School PGDM – Guest Lecture Series #3

“Total Quality Management”

ABOUT THE SPEAKER

Professor R P Mohanty is a B. Tech in Mechanical Engineering, M. Tech in Industrial Engineering and Operations Research, MBA inGeneral Management, and Ph. D in Mechanical Engineering. He has 41 years of rich experience in Academics in Institutes of National Importance (India) & Foreign Universities. Also, 10 years in Indian Industry at top management positions.

Presently, he is engaged as the Chief Consultant SOA Shiksha `O’ Anusandhan Deemed University, Bhubaneswar, India. He was the senior adviser of ICFAI group of universities (2015-2017) and was the Vice Chancellor, Shiksha `O’ Anusandhan Deemed University, Bhubaneswar, India (2011-2014).  Prof. Mohanty undertakes research scholars pursuing Ph.D. in Engineering and Management.  He is also involved in leadership education, management consulting and managerial competency development programmes across thecountry. 

In 2018, he received a Life Time Achievement Award from IIIE and Dr. APJ Abdul Kalam Award as the Distinguished Educationist of India.

In 2016, he was conferred with Honorary D.Sc. Degree by Sambalpur University. In 2015, International Engineering and Technology Institute, Hong Kong conferred upon him the Fellowship award and Management Teachers Consortium (GLOBAL) conferred the Life Time Achievement Award. In 2014, Utkal Sahitya Kala Parisad conferred upon him the Utkalshree Award. In 2013, Prof. Mohanty marked his place in Asia Pacific Who’s Who (12th Edition). In 2012, he received the Excellence in Research and Innovations Award from Knowledge Resource Development and Welfare Group, IIT Delhi.  In 2010, he received the exemplary leadership award in industrial engineering. In 2009, was felicitated by the “International Lifetime Achievement Award” from AIMS International. He received the Life Time Achievement Award from The Institution of Engineers (India) in the year 2006. VSS University of Technology, Odisha has conferred upon him the Distinguished Alumni Award in the Golden Jubilee year 2006.  In 2004, he was elected as a Fellow of Indian National Engineering Academy; towards outstanding contributions in “Engineering”. In the year 2003, he received the most prestigious “Sir Visveswaraya Award” for his outstanding contribution in the field of Technical Education & Technology Management. Sambalpur University awarded him with “Intellectual Colossus Award 2003” as an honor to his profound contributions to the field of Management Education in India and abroad. Utkal University recognized him as the most distinguished HR professional in 2003. In 1997, he was chosen as the “Most Outstanding Academician” and honored by “UNITOP” award by Indian Institution of Materials Management. In the year 1995, Indian Institution of Industrial Engineering honored him with its highest award “Lilian Gilbreth Award” for his most significant and outstanding contribution. Indian Institution of Industrial Engineering in the year 1987 awarded him the “Ramaswamy Cup” for his extraordinary services to the I.E. profession. American Biographical Institute has awarded him with the “Distinguished Leadership Award in Academics”. The Institution of Engineers (India) has also awarded him as the “Best Researcher”. 

He has published 17 Text Books, more than 350 research papers in reputed and scholarly International & Indian Journals and Newspapers. He is profusely cited by several researchers across the world. He has supervised 24 Ph. D Scholars and several hundred of Master Theses. He has advised more than 25 big companies in India and abroad in the areas of Engineering and Management. He has completed a number of sponsored projects. He is the past Chairman, Honorary Secretary, Treasurer, National Council Member, and Chairman Board of Examination, Editor-in-Chief of Industrial Engineering Journal and a Life Fellow of Indian Institution of Industrial Engineering. He has also served as Chairman and President of many Professional associations in India and also as a board member in International Professional Institutions and Universities.  He represents in the Editorial Board of 17 international journals.

He is internationally recognized as a distinguished academic leader. His innumerable value adding contributions in the field of technical education in terms of research publications, academic planning, administration, faculty development, management development, institutional development and direction of several top ranking international and national conferences, workshops, symposia, colloquium etc. are well known to the world of academia and industry professionals.

He is known internationally as an empirical researcher, a system scientist, an organization theorist, and an organization development expert.

ABOUT SESSION

The session was conducted by Prof. R P Mohanty for the PGDM students of Operations and Supply Chain Management over the topic “Total Quality Management”.

Prof. Sir took us through the basics of basics of quality, that can’t be found in any book or journal. He defined Quality as an obsession or fitness for use i.e. unless and until the service or product is not fit for use than it is not a quality entity. F.W.Taylor, the originator of Quality, defines Quality as “value” which is Utilities by cost. So, in order to have max. value one has to maximize utilities keeping cost constant or minimizing cost keeping utilities constant or one can do both maximize utilities and minimize cost.

Sir explained in order to achieve quality one should have a Tacit knowledge, like in quality Power(P) is directly proportional to capacity, C is capability and A is Actuality. In chronological order it is A<C<P. In short critical thinking and innovation is the key for achieving quality.

Prof. Mohanty interlinked the theoretical knowledge of quality with spiritual knowledge i.e. body is denoted by hands which means quality of doing, mind is denoted by head which means quality of thinking and intellect is denoted by heart which means spirit of mankind

Mohanty Sir used PDCA (plan–do–check–act or plan–do–check–adjust) as an example to relate it with quality and spirituality i.e. if one has to provide Quality service or Quality product, humanity and mankind should be kept in mind.

By giving all these examples Prof. Mohanty conveyed that “Do the right things right in first time and every time”. This is the only way a perfect Quality can be achieved and maintained. Quality is nothing but the truth which is based on facts and research-based studies can help achieving that standard of quality.

The session was very fruitful for the students of Operations and Supply Chain Management as they gained a lot of insight on the industry front and became aware of the eventual possibilities. The session made the students aware of the importance of Mathematics, Critical and Innovative Thinking how can they be used to bring in the required change. The session was attended by the Honorable Dean of ITM Business School, Nav Mumbai Dr. Saritprava Das. Other faculties who attended the session were Asst. Director Dr. Veni Nair, Prof. Jasmine Jha, Dr. V V Sople, Prof. Deepthy and many more. We, the students of Operations and Supply Chain Management, would like to thank Prof. BVR Murthy for organizing such an insightful session.

Report Prepared by – Deepak Sain

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