[nisha_rana]

Originally Posted by guitar_killer

nw u dnt slide into the American monotonic languauge.......

excuse me? american monotinic language????

[dying2getadmission]

Originally Posted by slash

My question would be.. WHy should we try to hide our identity. Frankly saying I think Indians have enough respect to hold their heads high. people who think otherwise shall face the music in due course.

If Americans feel that Indians are eating into their jobs, they should stop cribbing and pull up their socks rather than showing off their racist tendencies.

Right!

[FreakazoiD]

Originally Posted by vagabond

Yet another instance of backlash against outsourcing to India has been reported. And this time its laced with hate, sexcism and racism.

What this guy did was obviously wrong (dunno why "steena" kept calling him "ma'm", maybe he didnt like that ). not the call part - they must get many such calls at call-centers - but the fact that he did it deliberately to broadcast it on air. I see the sexism part but I dont see where racism came into the picture.

Originally Posted by nisha_rana

americans are dumb people and after reading this post i think they should be shot!!!

Now THAT is what I would call racism.

Hey if you shoot all americans who are all the Indians going to ape ? how will we know what slang to use ? what clothes to wear ? what movies to watch ? what music to listen to ?

cheers

the freak

[coolsurfer23in]

Hey if you shoot all americans who are all the Indians going to ape ? how will we know what slang to use ? what clothes to wear ? what movies to watch ? what music to listen to ?

ROFL well said freak...dnt knw why some of us are becomin anti-US...again i wud like to say that plz dnt stretch things..someone said here that thank god he didnt give his GRE/GMAT???


wud agree that RJ was stupid enuf but then there's whole lot of things going in some call centers which are so wrong....

but neways dnt think there much to discuss here..wat do we want to discuss here neways..that the RJ was stupid and it was simple outrageous..i guess no one wud disagree to that

so ppl plz stop this US bashin

[prasunc]

Originally Posted by dying2getadmission

Right!

Call center representatives fake their accents to help give better service to cstms. Thats a value proposition u r not "bound" to follow,but competition demands it.

Call center representatives fake their names for easy connectability and recall value to the cstm.Its just a way to make the cstm feel at home.

Call center representatives do not fake thier locations if explicitly asked ,as u can see in the mp3.

One american snob do not a whole nation make.So no use sweraing at the entire race.

Backlash to BPO, ...why do we oppose it....Gandhiji started a similar backlash remember??? burning all foriegn productas et all... And we rever the satyagrahis for it....US is well within its rights to debate a threat to their economy..whether percieved or real.And thats the fun of bieng in a democracy!!! Anyway they are followng a non-violent menas to pitch us off...We shld know this method well

In any case , economies of profit will win over this spike of resent.Post-US election teh rhetoric is bound to go down as well.

As for BPO,we pride over wage-leverages that we give.We shld actually be ashamed of it.Why do our labuir cost less than a white mans labour?If we are so fond of globalism and what not,let our standards of working culture,wages,safety measures,compensation to environ-loss etc all come to a level where our labour can no longer be exploited for low wages.when ppl no longer want to desert thier homes for a chance to earn extra there..where enterprenial and brain drain no longer exists.

Hope we no longer remain cyber coolies for much longer!!!
Cheers to that!

[coolsurfer23in]

Originally Posted by prasunc

Call center representatives fake their accents to help give better service to cstms. Thats a value proposition u r not "bound" to follow,but competition demands it.

Call center representatives fake their names for easy connectability and recall value to the cstm.Its just a way to make the cstm feel at home.

Call center representatives do not fake thier locations if explicitly asked ,as u can see in the mp3.

One american snob do not a whole nation make.So no use sweraing at the entire race.

Backlash to BPO, ...why do we oppose it....Gandhiji started a similar backlash remember??? burning all foriegn productas et all... And we rever the satyagrahis for it....US is well within its rights to debate a threat to their economy..whether percieved or real.And thats the fun of bieng in a democracy!!! Anyway they are followng a non-violent menas to pitch us off...We shld know this method well

In any case , economies of profit will win over this spike of resent.Post-US election teh rhetoric is bound to go down as well.

As for BPO,we pride over wage-leverages that we give.We shld actually be ashamed of it.Why do our labuir cost less than a white mans labour?If we are so fond of globalism and what not,let our standards of working culture,wages,safety measures,compensation to environ-loss etc all come to a level where our labour can no longer be exploited for low wages.when ppl no longer want to desert thier homes for a chance to earn extra there..where enterprenial and brain drain no longer exists.

Hope we no longer remain cyber coolies for much longer!!!
Cheers to that!

well said...

[zango]

Originally Posted by prasunc

Call center representatives fake their accents to help give better service to cstms. Thats a value proposition u r not "bound" to follow,but competition demands it.

Call center representatives fake their names for easy connectability and recall value to the cstm.Its just a way to make the cstm feel at home.

Call center representatives do not fake thier locations if explicitly asked ,as u can see in the mp3.

One american snob do not a whole nation make.So no use sweraing at the entire race.

Backlash to BPO, ...why do we oppose it....Gandhiji started a similar backlash remember??? burning all foriegn productas et all... And we rever the satyagrahis for it....US is well within its rights to debate a threat to their economy..whether percieved or real.And thats the fun of bieng in a democracy!!! Anyway they are followng a non-violent menas to pitch us off...We shld know this method well

In any case , economies of profit will win over this spike of resent.Post-US election teh rhetoric is bound to go down as well.

Well said, indeed.

Originally Posted by prasunc

As for BPO,we pride over wage-leverages that we give.We shld actually be ashamed of it.Why do our labuir cost less than a white mans labour?If we are so fond of globalism and what not,let our standards of working culture,wages,safety measures,compensation to environ-loss etc all come to a level where our labour can no longer be exploited for low wages.when ppl no longer want to desert thier homes for a chance to earn extra there..where enterprenial and brain drain no longer exists.

Hope we no longer remain cyber coolies for much longer!!!
Cheers to that!

That, I doubt, is going to happen - atleast in the near foreseeable future.
The prime reason for this - as I see it - is the huge population - majority of which lives in utter poverty and is ready to do menial tasks for the most piddly amounts - just so that they may get some rags to wear and some scrap to eat.
Add to that - the corruption at all levels of society - and you have a problem which is going to take a concentrated effort on the part of enlightened youth (like you and me?) - to implement an administration such that we take care of not being corrupt ourselves, and also see to it that our immediate juniors are corruption free. That, our juniors will take care of their juniors and so forth. Ofcourse - that implies that at the top of this chain is a person/group which is corruption free in itself.

I had/have pretty interesting debates on this topic (corruption/population growth) with friends (at work) - yet - I do not see anything coming out of it. I hope some of us have aspirations to get into politics and do a thorough revamp of the system(I have aspirations - but am too lazy to do anything about it - atleast just yet :P).

[prasunc]

That, I doubt, is going to happen - atleast in the near foreseeable future.
The prime reason for this - as I see it - is the huge population - majority of which lives in utter poverty and is ready to do menial tasks for the most piddly amounts - just so that they may get some rags to wear and some scrap to eat.
Add to that - the corruption at all levels of society - and you have a problem which is going to take a concentrated effort on the part of enlightened youth (like you and me?) - to implement an administration such that we take care of not being corrupt ourselves, and also see to it that our immediate juniors are corruption free. That, our juniors will take care of their juniors and so forth. Ofcourse - that implies that at the top of this chain is a person/group which is corruption free in itself.

I had/have pretty interesting debates on this topic (corruption/population growth) with friends (at work) - yet - I do not see anything coming out of it. I hope some of us have aspirations to get into politics and do a thorough revamp of the system(I have aspirations - but am too lazy to do anything about it - atleast just yet ).

Our population is our human resource ...just like any other resource.
If harnessed and developed well, we might be better off with it than w/o it.
Look at the huge market => more foriegn and domestic investments to tap into this market=> more FDI and funds inflow=> better revenues for govt=> better allocations in social sector=> better lives to the ppl.

Add to this , more the investment => better industrialisation(for the primary or secondary investment)=> more the development of the industry's region => better job and buisness opprtuites for ppl in that region=> better lives to the ppl.

Also , the NRI factor , a la the Chinese experiment ...where a huge share of their FDI inflow is from Non -resident Chinese!

A resource is a resource ,only if we know how to develp and use it.
Else someone else will take advantage of ur resources....
Like the English did for the gold and diamond mines in South Africa...and 300 years on ...SA is still learning to stand on its own!!!

Remember my XL essay here

[Jugnoo]

some interesting links on Indiatimes on the same

http://timesofindia.indiatimes.com/a...how/987643.cms

Desis too make abusive calls;
http://economictimes.indiatimes.com/...27,curpg-1.cms

[prasunc]

BTW ,looking at the directrion this discussion is taking,
Its time to edit the Subject Line eh ???