[deppnair]

Customer Relationship Management.

with increased competion, companies have realised dat it is much economical to "retain" a customer than to "acquire" a new one. dats y CRM has gained so much importance.

[gladiator2]

Originally Posted by MavericK

gladiator,
Where were you for the past 2 and half years ?

Hi..
I was entered recently into CRM
Is any body else doning some research or working on it(currently ).

[deppnair]

Originally Posted by eddy

reviving this long forgotten thread....any links on e procurement specially in the indian context

yup...www.eofficeplanet.com ...co. specialises in eprocurement. started by harvard passout couple.

[prasunc]

Hey , Bumping this thread again after a while.

Anybody can help with the current global e-procurement market landscape? I know the players like Ariba/SAP/Oracle (Apps and Peoplesoft) but I'm looking to do a comaprative analysis between these players in terms of SWOT/Market share/Revenue pie etc for a project.

Any help in data/links relating to the global e-procurement scene will be appreciated.

Thanks in advance.