[narayan1800]

Hello friends,My Question is " are every MBA students getting jobs in their specialised subject?"There are huge number students graduating MBA finance or with any other specialisation, is every one working as what their degree demands or are they just compromising.Can any one give me more knowledge as how MBA's could fit in to the KPO industry, since there are lot of oppurtnities in KPO.

[Ashwath Bereke]

Originally Posted by narayan1800

Hello friends,My Question is " are every MBA students getting jobs in their specialised subject?"There are huge number students graduating MBA finance or with any other specialisation, is every one working as what their degree demands or are they just compromising.Can any one give me more knowledge as how MBA's could fit in to the KPO industry, since there are lot of oppurtnities in KPO.

Welcome to PG!

Please do not start a new thread for a single query,instead use the search option to locate appropriate threads and post your query there.

Post your query here:

http://www.pagalguy.com/forum/prep-r...bpo-kpo-5.html (Call Centre , BPO , KPO ????)

Also Visit:

http://www.pagalguy.com/forum/career...rience-35.html (BPO/call centre experience:)


http://www.pagalguy.com/forum/career...27309-kpo.html (Kpo)

[social_loafer]

Originally Posted by Ashwath Bereke

Welcome to PG!

Please do not start a new thread for a single query,instead use the search option to locate appropriate threads and post your query there.

Post your query here:

http://www.pagalguy.com/forum/career...rience-35.html (BPO/call centre experience:)

..BPO and KPO are 180 degree apart....the thread u mentioned is for BPO and not KPO....KPO includes high end knowledge based research work...its at a very high level..

[Ashwath Bereke]

Originally Posted by social_loafer

do u understand English?..BPO and KPO are 180 degree apart....the thread u mentioned is for BPO and not KPO....KPO includes high end knowledge based research work...its at a very high level..

Loafer,

I do understand English.

Check out this particular post where KPO jobs have been discussed in the same thread:

http://www.pagalguy.com/forum/career...ce-35.html#342 (BPO/call centre experience:)

[diablorulez]

Originally Posted by Ashwath Bereke

Loafer,

I do understand English.

Check out this particular post where KPO jobs have been discussed in the same thread:

http://www.pagalguy.com/forum/career...ce-35.html#342 (BPO/call centre experience:)

well lets not spoil the party because of few posts..as there r always few post going in other direction..lets leave the thread for its purpose

for KPO
continue here
http://www.pagalguy.com/forum/career...-in-a-kpo.html (Life in a KPO)

[narayan1800]

Hi loafer,I do understand english, i am not talking about BPO here. I am only intersted in a KPO, my question is how well an MBA student can fit in to the KPO industry, what is the growth they would have?

[social_loafer]

Originally Posted by narayan1800

Hi loafer,I do understand english, i am not talking about BPO here. I am only intersted in a KPO, my question is how well an MBA student can fit in to the KPO industry, what is the growth they would have?

sir, check my post again...i have not quoted u....infact i agree with u....check the diablo's post above and continue ur discussion in thread.. with reagrds to ur question, yes MBA student can fit into KPO industry.... PS: i have worked in the same industry (Evalueserve to be specific)...now have shifted to consultz... PPS: Mods close the thread

[Tumtum]

Originally Posted by social_loafer

do u understand English?..BPO and KPO are 180 degree apart....the thread u mentioned is for BPO and not KPO....KPO includes high end knowledge based research work...its at a very high level..

Since it is the talk of the KPOs and I having begun my career in one of them, I feel like giving my 2 cents on it.

Knowledge Process Outsourcing as the name suggests implies outsourcing some critical processes (requiring intellect and decision making) which a business requires to either some subsidiary of the company or to some other company. If it is outsourced to some subsidiary of a company, then it is called a “captive business model”.

Typically the party to whom the task is outsourced is commonly called the “service provider”. A service provider can either be a captive or an independent service provider.

With the recent boom in financial services industry and in part, owing to the “Global Research Analyst Settlement 2004”, most of the back-office functions of the big investment banks and research/ratings providers have been outsourced to India. India suddenly emerged as the forerunner for this kind of jobs mainly due to the following reasons…

1) India has a legacy of English education system that is much better than many other countries- some institutes such as IITs/IIMs and other specialized institutions such as ICAI/ICWAI and the ilk have created a good recognition among the western counterparts and these institutions have churned readily employable graduate pool very successfully over the years.

2) The wage rates in India would always be 1/40th the cost for a US company and close to 1/80th for a UK based company- offering huge cost savings without letting the quality of work to suffer.

3) Typically most of the investment banking back office operations need to take place after the day’s business is over but these operations need to be over by the time the next business day starts and India being 9.5/11 hours (adjusting for winter time correction) ahead for US based companies or 4.5/5.5 hours (adjusting for winter time correction) ahead for UK based companies, the time zone differential works out to be a fantastic advantage.

Thus, KPOs are here to stay due to the above reasons but not all is hunky dory as far as KPO business model is concerned. Let me take for instance the Global Research Analyst Settlement 2004 (GRAS’04). Though it is a bit out of topic, it has some relevance so I will take you through it.

The GRAS’04 was signed by all major investment banks and ratings providers after growing concerns of investment banks providing a buy/sell/hold rating to a stock based on whether the bank had invested its money in the stock or not. This is called “Conflict of Interest” and banks earlier did not disclose if they had invested money in a stock and then gave it a “buy” rating, which would lead investors to buy the stock and push up its price. Then the bank would sell the stock and make a neat profit at the cost of many investors.
The most famous was the case of a company in the NYSE by the name of Tyco International (TYC.N) where an analyst of Merrill Lynch kept on giving “buy” rating to the stock for 3 years because the management of Tyco was paying him to give a “buy” rating on the stock. That analyst was finally sued by an investor and fired from his job and Merrill Lynch ended up paying a huge sum for the goof-up.

Coming back to GRAS’04, this agreement made it compulsory for all investment banks or research houses to display on their websites, the research reports of “Independent 3rd Party Research Providers”. By doing so, it ensured that investors would have access to not only the banks’ research but also an independent view of how a particular stock should perform and thus it would maintain objectivity.

Thus research work began to be outsourced to India as banks could get it done at a cheaper rate here and companies like Aranca, Evalueserve, Irevna, Progeon, Advanced Investment Mechanics, Protiviti, Copal Partners and the ilk began their business to cash in on the requirements that the banks were supposed to honour as a part of GRAS’04.

However, just think friends, what if this agreement was not reviewed in 2009 when it come up for a review? You will suddenly find a drop in the job openings in KPOs.

Secondly, KPOs derive their revenues from Ibanks/HFs/Ratings Providers and when things like sub-prime happen or when US/UK economy goes into recession, then projects from US/UK are hard to come by and hence their revenue pool decreases considerably. At such times also, you wont find many job openings.

The third and the more severe problem with KPO is that of “Flight of Quality”. Since the companies in the west have come to know that they can get work done here for cheap, they are sending any and every kind of work to India and Indian KPOs in a bid to earn money are accepting any and every kind of work. I have seen places where day in day out, “analysts” do a copy + paste or documentation job at high pay packages. Though it may be a short term gain for the person employed, in the end he is ruining his future for money earned in the present.

Such work does not develop any skill set in the employees and hampers their future prospects. I have seen many of the “Investment Analysts” employed at back offices of independent research providers don’t know a jack about valuations and financial concepts, which is really surprising.

However, if we look in totality, it’s a mixed bag and like every cake has nuts, every coin has 2 sides and in the same way, KPO has its own share of advantages and disadvantages. I was just presenting my own view of these things as I have seen unfolding in the last 4-5 years. I have no intent to offend anyone working in a KPO so please take it in right spirit.

Feel free to ask if you have any doubts in mind.

Regards.

[sony007]

Originally Posted by social_loafer

sir, check my post again...i have not quoted u....infact i agree with u....check the diablo's post above and continue ur discussion in thread.. with reagrds to ur question, yes MBA student can fit into KPO industry.... PS: i have worked in the same industry (Evalueserve to be specific)...now have shifted to consultz... PPS: Mods close the thread

but hey those threads are abt Life in KPO etc etc..not abt job & career oppurtunities in KPO, so i guess this thread is relevant & we can continue here discussing hard core career & job related things..

[sir roy keane]

Originally Posted by social_loafer

do u understand English?..BPO and KPO are 180 degree apart....the thread u mentioned is for BPO and not KPO....KPO includes high end knowledge based research work...its at a very high level..

your first line ruined your entire post!

next time , pls do take the constructive route to make yourself heard. there are zillion ways to put forth your viewpoint without disrespecting others.

regards