Apeejay School of Management: International seminar on CRM to be held

1) Professor John Summey, University of Illinois (USA)
2) Professor Ramendra Thakur, University of Lousiana (USA)
3) Mrs Sonu Pant, CRM Consultant
4) Mr Arun Srivastava, VP Airtel

The various sessions to be held during the seminar are:
1) The employment of CRM strategy in industry in Global corporations
2) Raising wallet share through Relationships in Western Markets
3) CRM in Auto and Pharma industry in India
4) Retention strategies in Indian Telecom Industry