Sitel (BPO) Hiring Customer Support Executives. Pooled Drive on 23-07-13

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*Job Description:**Name of the company : Sitel(BPO)*Education /Qualification : Any UG Degree (No PG's)Batch : 2011/2012/2013Salary Package : 1.96 to 2.23 (take home salary is between 13k to 15K) + incentivesShift : US (rotational night s...
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Job Description:

Name of the company : Sitel(BPO)

Education /Qualification : Any UG Degree (No PG's)

Batch : 2011/2012/2013

Salary Package : 1.96 to 2.23 (take home salary is between 13k to 15K) + incentives

Shift : US (rotational night shift) 5 days working and any 2 days off

Job Location : Chennai

Transportation : Free cab (home pick up and drop)

Selection Procedure for Voice process:

JAM Session: Candidates are given a topic to speak on & evaluated on their voice, fluency, pronunciation & Grammar.

IVR round- VOICE & ACCENT

Written Test (Aptitude, Grammar, Technical questions)

Personal interview – Operations Manager

Personal interview – HR

Processes in Chennai:

1. Bell Canada – (ISP Process, Semi-technical)

2. DELL CTS AND DELL SOLUTION STATION (DSS) Technical process

Skill Set:

Eligibility criteria for DELL & BELL VOICE Process:

Graduation or 15 years of education (Under graduates with over 1 year experience may be considered)

Should have strong knowledge on Computer hardware, peripherals, OS & Networks ( No compromise)

Strongly skilled at diagnosing and troubleshooting computer hardware / software issues

Excellent written and verbal communication skills.

Knowledge on Internet (wired & wireless) preferred

Call taking experience & experience in MS office preferred

Professional demeanor, attitude and strong desire to succeed

Ability to handle multiple tasks in a high pressure environment and the ability to adapt to change

Highly motivated and energetic with fundamental technical knowledge and skills / willing to learn

Self-discipline and composure.

About The Company:

We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization.

1. World's largest contact center with 140+sites in 27 countries.

2. 60000+ people employed worldwide. 4000+in India.

3. 4 sites in India (Mumbai, Hyderabad, Chennai and Gurgaon).

4. Sitel India mainly has UK, US and Canadian processes.

Apply At: http://www.btechguru.com/jobs/Pooled-Drive-in-Chennai-for-2011,12-and-13-Batch-on-23rd-July-2013(Tuesday)~f249179d916a9a33~showJob.html

Date of Drive: 23rd July 2013 (Tuesday)

Venue Details:

Alpha College of Engineering,

34, Udayavar Koil Street,

Thirumazhisai,

Poonamallee,

Chennai - 600 124.

Last Date to Apply

22 Jul, 2013

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