Aegis Limited Hiring Customer Support Executive. Pooled Drive on 20-07-13

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*Name of the Company : Aegis Limited (BPO)*Division : CSADesignation : CSA-TECHNICAL-DTH PROCESS - LEVEL 1, LEVEL-2 SUPPORTDepartment : Telecom IndustryEducation : Any Degree (arrears also can apply)Salary : 8000-8,500 - DTH, 9500-11000 ...
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Name of the Company : Aegis Limited (BPO)

Division : CSA

Designation : CSA-TECHNICAL-DTH PROCESS – LEVEL 1, LEVEL-2 SUPPORT

Department : Telecom Industry

Education : Any Degree (arrears also can apply)

Salary : 8000-8,500 - DTH, 9500-11000 PLATINUM

Batch : 2012 & 2013

Job Location : Chennai

Shift : rotational

Gender : Male- Preferable (Female also be considered)

Interview Process : 2 rounds (Final verification will be in office)

JOB SUMMARY:

Interact with customers to provide information in response to inquiries about DTH and services and to handle and resolve complaints. Exclude individuals whose duties are primarily repair.

ESSENTIAL FUNCTIONS:

Typing Speed: Typing speed to minimum 22 WPM with 90%.

Aptitude Test: 50 - 75% Passing Benchmark

Comprehension Skills Test:

As per BPI, B1 Proficiency level to be hired for DTH.

Can convey straightforward information with reasonable precision on familiar and routine topics.

Relates comprehensibly the main points he/she wants to make.

Can keep going comprehensibly, even though pausing for grammatical and lexical planning and repair may be evident.

Can link discrete, simple elements into a connected sequence to give straightforward descriptions on a wide variety of familiar subjects within his/her field of interest.

Reasonably accurate use of main repertoire associated with more predictable situations.

Skill Set

Knowledge and ability- English and grammar.

Pleasant telephone voice/manner.

Ability to operate simple office equipment sufficiently to perform the job.

Ability to compose correspondence.

About the company:

Aegis is a global business services provider in the area of experience management. We provide a suite of solutions for our clients - from strategy and design to implementation and execution - that help global brands deliver memorable end-customer experiences.

Apply at: http://www.btechguru.com/jobs/Pooled-Drive-in-Tiruvannamalai-for-2012-046amp;-2013-Batch-on-20th-July-2013(Saturday)~ef6f22f4858b6493~showJob.html

Last Date to Apply

19 Jul, 2013

Drive Date: 20th July 2013 (Saturday) Time: 9.00 AM Venue Details:

Arunai Engineering College

Velu Nagar, Mathur, Tiruvannamalai-606603

Tamilnadu. INDIA.

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