Name of the Company : Aegis Limited (BPO)
Division : CSA
Designation : CSA-TECHNICAL-DTH PROCESS – LEVEL 1, LEVEL-2 SUPPORT
Department : Telecomm Industry
Reports to : Team Leader
Education : Any Degree (arrears also can apply)
Salary : 8000-8,500 - DTH,9500-11000 PLATINUM
Batch : 2012 & 2013
Job Location : Chennai
Shift : rotational
Gender : Male- Preferable (Female also be considered)
Interview Process : 2 rounds (Final verification will be in office)
Interact with customers to provide information in response to inquiries about DTH and services and to handle and resolve complaints. Exclude individuals whose duties are primarily repair.
Typing Speed: Typing speed to minimum 22 WPM with 90%.
Aptitude Test: 50 - 75% Passing Benchmark
Comprehension Skills Test:
As per BPI, B1 Proficiency level to be hired for DTH.
Can convey straightforward information with reasonable precision on familiar and routine topics.
Relates comprehensibly the main points he/she wants to make.
Can keep going comprehensibly, even though pausing for grammatical and lexical planning and repair may be evident.
Can link discrete, simple elements into a connected sequence to give straightforward descriptions on a wide variety of familiar subjects within his/her field of interest.
Reasonably accurate use of main repertoire associated with more predictable situations.
Knowledge and ability- English and grammar
Pleasant telephone voice/manner,
Ability to operate simple office equipment sufficiently to perform the job.
Ability to compose correspondence.
About the company:
Aegis is a global business services provider in the area of experience management. We provide a suite of solutions for our clients - from strategy and design to implementation and execution - that help global brands deliver memorable end-customer experiences.
Drive Date: 18th July 2013(Thursday)
Time: 9.00 AM
K.M.M Institute of Technology and Science,
Ramireddipalle, Chandragiri Mandal,
Tirupati Rural, Chittoor District,
17 Jul, 2013