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*Job Description:*Name of the Company : Aegis Limited (BPO)Division : CSADesignation : CSA-TECHNICAL-DTH PROCESS - LEVEL 1, LEVEL-2 SUPPORTDepartment : Telecomm Industry Reports to : Team Leader Education : Any Degree (arrears also can...
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Job Description:

Name of the Company : Aegis Limited (BPO)

Division : CSA

Designation : CSA-TECHNICAL-DTH PROCESS – LEVEL 1, LEVEL-2 SUPPORT

Department : Telecomm Industry

Reports to : Team Leader

Education : Any Degree (arrears also can apply)

Salary : 8000-8,500 - DTH,9500-11000 PLATINUM

Batch : 2012 & 2013

Job Location : Chennai

Shift : rotational

Gender : Male- Preferable (Female also be considered)

Interview Process : 2 rounds (Final verification will be in office)

JOB SUMMARY:

Interact with customers to provide information in response to inquiries about DTH and services and to handle and resolve complaints. Exclude individuals whose duties are primarily repair.

ESSENTIAL FUNCTIONS:

Typing Speed: Typing speed to minimum 22 WPM with 90%.

Aptitude Test: 50 - 75% Passing Benchmark

Comprehension Skills Test:

As per BPI, B1 Proficiency level to be hired for DTH.

Can convey straightforward information with reasonable precision on familiar and routine topics.

Relates comprehensibly the main points he/she wants to make.

Can keep going comprehensibly, even though pausing for grammatical and lexical planning and repair may be evident.

Can link discrete, simple elements into a connected sequence to give straightforward descriptions on a wide variety of familiar subjects within his/her field of interest.

Reasonably accurate use of main repertoire associated with more predictable situations.

Skill Set

Knowledge and ability- English and grammar

Pleasant telephone voice/manner,

Ability to operate simple office equipment sufficiently to perform the job.

Ability to compose correspondence.

About the company:

Aegis is a global business services provider in the area of experience management. We provide a suite of solutions for our clients - from strategy and design to implementation and execution - that help global brands deliver memorable end-customer experiences.

Apply at: http://www.btechguru.com/jobs/Pooled-Drive-in-Chittoor-Pooled-Drive-in-Chittoor-for-Aegis-Limited(BPO)~9a5912e4fb32f071~showJob.html


Drive Date: 18th July 2013(Thursday)

Time: 9.00 AM

Venue Details:

K.M.M Institute of Technology and Science,

Ramireddipalle, Chandragiri Mandal,

Tirupati Rural, Chittoor District,

Andhra Pradesh-517102.

End Date

17 Jul, 2013

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