In providing their students with a transformational experience, it may not help b-schools to look at their students as customers or products alone, writes IMT Ghaziabad Director Dr Bibek Banerjee in this guest article.

In a freewheeling interview, IMT Ghaziabad's new Director Dr Bibek Banerjee speaks about increasing research focus at the school, digitizing the admission interview process and conflicts within the IMT student community.