Decision Making Question Set - 2
Q6. Rita, an accomplished pastry chef who is well known for her artistic and exquisite wedding cakes, opened a bakery one year ago and is surprised that business has been so slow. A consultant she hired to conduct market research has reported that the local population doesn't think of her shop as one they would visit on a daily basis but rather a place they'd visit if they were celebrating a special occasion. Which of the following strategies should Rita employ to increase her daily business?
a. making coupons available that entitle the coupon holder to receive a 25% discount on wedding, anniversary, or birthday cakes
b. exhibiting at the next Bridal Expo and having pieces of one of her wedding cakes available for tasting
c. placing a series of ads in the local newspaper that advertise the wide array of breads, muffins, and cookies offered at her shop
d. moving the bakery to the other side of town
Q7. Mrs. Carson took a taxi to meet her three friends for lunch. They were waiting for her outside the restaurant when she pulled up in the car. She was so excited to see her friends that she left her tote bag in the taxi. As the taxi pulled away, she and her friends took notice of the license plate number so they would be able to identify the car when they called the taxi company. The four license plate numbers below represent what each of the four women thinks she saw. Which one is most likely the license plate number of the taxi?
a. JXK 12L
b. JYK 12L
c. JXK 12I
d. JXX 12L
Q8. Zachary has invited his three buddies over to watch the basketball game on his wide-screen television. They are all hungry, but no one wants to leave to get food. Just as they are arguing about who should make the food run, a commercial comes on for a local pizzeria that delivers. The phone number flashes on the screen briefly and they all try to remember it. By the time Zachary grabs a pen and paper, each of them recollects a different number. Which of the numbers is most likely the telephone number of the pizzeria?
a. 995-9266
b. 995-9336
c. 995-9268
d. 995-8266
Answer Q9. solely on the basis of the following information.
When a new employee is hired at the law firm, a human resources representative should take the following steps on the employee's first day of work.
1. Greet the employee in the reception area and offer him coffee or tea.
2. Take the employee back to the human resources office and have him complete a general information questionnaire, a healthcare insurance form, and a tax form.
3. Take a photograph of the employee for his identification card.
4. Issue the employee a temporary identification card.
5. Walk the employee to the department in which he will be working and introduce him to his colleagues.
6. Bring the employee to his office or cubicle.
Q9. It is Kate Milford's first day of work as a paralegal at the law firm of Jasper, Jenkins & Mead. Taylor Franklin, the human resources manager, greets Kate in the reception area and gets her a cup of tea as they walk back to the human resources office. Taylor asks Kate to sit at a table and fill out three forms. While Kate completes the forms, Taylor checks her messages and asks her secretary to confirm a meeting she has for later that morning. Taylor then takes a photograph of Kate that will be used on her company identification card. As Taylor walks Kate over to the paralegal department, she tells her that the identification card should be ready in a couple of days. Taylor introduces Kate to her new colleagues, who
all greet her quite warmly, and then shows her to her new cubicle, jots down her phone extension, and says that Kate should call her if she has any questions at all. Taylor Franklin's actions were
a. proper, because she is the human resources manager and knows how to greet a new employee.
b. improper, because she did not spend enough time making sure that Kate was comfortable.
c. proper, because she told Kate that she should feel free to call her if she had questions.
d. improper, because she did not issue a temporary identification card.
Answer Q10. solely on the basis of the following information.
When a client comes in looking for a new home, the real estate agency requires its realtors to follow some specific guidelines during the first meeting. The realtor is expected to do the following.
1. Be sure the client is comfortably seated and has been offered a drink.
2. Get background information on the client's current living circumstances.
3. Ask the client what qualities she is looking for in a house.
4. Discuss the price range that the client has in mind and determine whether or not she has been preapproved for a mortgage.
5. With the computer screen facing the client, browse the current house listings and print out information for any of the houses that the client would like to see in person.
6. Ask the client if she is available to look at some of the houses immediately, and if not, make an appointment to show her the houses as soon as possible.
Q10. Marcus and Cynthia Howard arrive at Smithfield Realty for their appointment with realtor Patricia Russo. Ms. Russo leads the couple to a comfortable sofa in her office and gets them both a cup of coffee.
Ms. Russo asks Marcus and Cynthia what kind of house they are looking for and it becomes clear that they have very particular ideas. Most importantly, they are looking for a house that is in walking distance of the
train station. They also want a newer house, preferably one built after 1970. They must have four bedrooms and central air conditioning. A finished basement would be a welcome bonus. Ms. Russo
discusses price range with her new clients, and before the discussion is finished, they hand her a letter from their mortgage company that indicates that they have been pre approved for a mortgage. Together, the three of them browse the listings on Ms. Russo's computer screen and information is printed out for four houses that the couple would like to see. Ms. Russo determines that Marcus and Cynthia are free for another few hours, so the three of them head to her car to begin looking at potential new homes.
Based on the company guidelines, the actions taken by Ms. Russo were
a. improper, because she was only able to find four houses that Marcus and Cynthia wanted to see.
b. proper, because she obtained all the necessary information from the clients.
c. improper, because she failed to get any details about the client's current living circumstances.
d. proper, because she didn't try to persuade the clients to consider houses that didn't meet all of their criteria.
Answer Keys for Question Set 2:
Q6. c
Q7. a
Q8. a
Q9. d
Q10. c
- CAT se darr nahi lagta saab, Criteria se lagta hai !!